Comments on: What the other side is saying: Yale

By: Rodney

Rodney — Fri, 30 Oct 2009 00:37:05 +0000

Thanks, Emily.

I'm still seeing a problem on the main buzz page. The page comes up blue and the links on the right side of the page don't appear. When I open up an article the page looks OK again.

By: Emily Babay

Emily Babay — Thu, 29 Oct 2009 22:37:55 +0000

Update for anyone interested: one of our database settings was incorrect, and that was causing the error messages you saw. We've changed that setting, so the problem should be resolved now.
-Emily Babay, DP online editor

By: Ernie Nounou

Ernie Nounou — Thu, 29 Oct 2009 02:30:00 +0000

Special Thanks, Emily -

By: Friends of Jon Lubin

Friends of Jon Lubin — Wed, 28 Oct 2009 23:07:43 +0000

Emily !

Many thanks for reaching out! Thank you so much for acknowledging this.

FOJL

By: Emily Babay

Emily Babay — Wed, 28 Oct 2009 22:59:05 +0000

We're aware of the database server error and are working on fixing the issue. It's happened several mornings this week.
Will update when I have more about what's been happening. Please keep us updated on any problems you have accessing the site.

-Emily Babay, DP online editor

By: Big Brother

Big Brother — Wed, 28 Oct 2009 15:40:29 +0000

Zach,

The bug we placed in your office is also on the fritz. As you know, I need to be watching you at all times. DP Tech team - do not touch it, our moles will handle the situation.

By: Big Brother

Big Brother — Wed, 28 Oct 2009 15:38:24 +0000

Zach,

The bug we placed in your office is also on the fritz. As you know, I need to be watching you at all times. DP Tech team - do not touch it, our moles will handle it.

By: Ernie Nounou

Ernie Nounou — Wed, 28 Oct 2009 14:17:33 +0000

ZK & DP Tech -

While I'm always interested in FOJL's comments, and am pleased to facilitate his posts, I'm having trouble accessing the DP this morning and posting. This situation really does have to be fixed pdq! Here's one of the more modest error messages received before this post took:

"Error establishing a database connection"

Per FOJL: " I am yet again unable to post this morning. Can you please alert the boys? Whatever was fixed last night, is not a permanent fix.

FOJL"

By: Friends of Jon Lubin

Friends of Jon Lubin — Wed, 28 Oct 2009 00:37:55 +0000

Did you and your team do a Root Cause Analysis (RCA) to
determine what the issue(s) may be?

Thank you Zach!

FOJL

By: Zach Klitzman

Zach Klitzman — Wed, 28 Oct 2009 00:27:42 +0000

Looks like it's working now FOJL